If you would like to know more about our services and have any questions or feedback, get in touch with us anytime.
In case of medical emergencies, call 000
BDNH GROUP OFFICE & PODIATRY
Monday - Friday: 8.30am to 4.45pm
COMMUNITY CARE SERVICES (including Nursing)
Monday - Sunday: from 7am - 10pm
After Hours: 24 hour on-call nursing support
If you are not satisfied with our service, please contact us. We take complaints seriously and aim to resolve them quickly and fairly.
If you remain dissatisfied with our response, you may contact the Health Complaints Commissioner (HCC). The HCC responds to complaints about health services and the handling of health information in Victoria. Their service is free, confidential and impartial. To lodge a complaint with the HCC:
Fill out a complaint form online at www.hcc.vic.gov.au or
Phone 1300 582 113 between 9am and 5pm, Monday to Friday to discuss your complaint.